Don’t miss chance to win your rates!

Are you in the running to win up to $1000 off your next rates bill?

All you need to do is sign up to receive your future rate notices by email through MyCouncil and pay your current rate bill online before Wednesday, February 21.

Ratepayers who already receive their rate notices by email will automatically be in the running to win if they pay their current rate bill via one of the convenient, secure online options which are included on your rate notice.

Ratepayers who still get their rate notices by traditional post can put themselves in the running to win by registering for a MyCouncil account or logging in to an existing account and changing their rate notice delivery method to email before 5pm on Wednesday, February 21.  

You can create your own MyCouncil account on Council’s website and once you’ve done that or  logged into your existing account, all you need to do is click on ‘Update your rate notice delivery’ under the Property and Rates section on your MyCouncil dashboard, and change to email.

Property owners who receive their rate notices by email also have the option of setting a calendar reminder to pay their rates. You can also manage pet registrations and make requests to Council all through MyCouncil.

You’ll find a step-by-step guide to setting up your MyCouncil account on Council’s website. There is a range of convenient online payment options available to pay your rates, including BPAY and by phone on 131 816. Check your rate notice to see all the ways you can pay.

To assist with online or over-the-phone payments, property owners will need their payment reference number, found on their rate notice.

Council also has a direct debit option, which can be set up to pay rates in full by the due date, to make life easier for busy ratepayers. Ratepayers who cannot make payment by the due date (5pm, Friday February 23) are encouraged to enter into a payment arrangement by logging into MyCouncil or by contacting Council before the due date.

You can also set up a payment arrangement online via Council’s website.

Payments will be made over the six-month rating period up to June 30, 2024.

For rate enquiries, email Council at [email protected] or contact Council https://www.sunshinecoast.qld.gov.au/Council/Contact-Council between 8.15am and 5pm, Monday to Friday.

Residents are urged to be aware of bogus emails requesting payment of rates.

Please note that Council never asks for rates to be paid to a BSB and account number. Please pay your rates using the methods printed on your rate notice. Please contact Council directly if you have any questions.

If anyone receives an email and recognises it as a scam, the matter can be reported online to www.scamwatch.gov.au